Most Brands Just Stay Afloat

We Help Yours Fly.

We redesign the customer journey to turn casual visits into lifelong belonging by curating Signature Experiences that make people Return, Refer, and Remember.

Start a conversation with
our Experience Designer

Most Brands Just Stay Afloat

We Help Yours Fly.

Start a conversation with our Experience Designer

We redesign the customer journey to turn casual visits into lifelong belonging by curating Signature Experiences that make people Return, Refer, and Remember.

Experience Trusted By The Best  

Our founder’s track record includes collaborations with world-class institutions and global brands

About Us

Businesses are like boats; staying afloat is just the baseline. To truly scale, a brand needs to fly. We design the “wings”, the signature experiences that ensure your customers don’t just visit, they connect and become part of your story.

We design experiences that live inside your business - restaurant formats, site visits, campus days, and brand-led events - built to turn customers into regulars, believers, and advocates.

Experiences across physical spaces, digital touchpoints, and hybrid journeys

Education

Schools, Universities & EdTech

Where Culture Begins

Evolving from enrolment to true belonging. We design the rituals that schools/colleges & universities to legacies.

Real Estate

Residential & Commercial

Beyond the Walkthrough

Moving beyond the walkthrough. We transform site visits into emotional commitments.

Hospitality

Restaurants, Cafes & Hotels

The Reason They Return

Crafting the "Signature Moment." We design the experiences that make loyalty effortless

Our Services

You don't have a Growth Problem
You have an Experience Problem

Customers visit, they like what they see, but they don’t always commit.
"Good enough" is invisible. We identify the friction points and replace them with:

Customers visit, they like what they see, but they don’t always commit."Good enough" is invisible. We identify the friction points and replace them with:

Experience Design

We design key journeys like open days, site visits, walkthroughs, or in-store experiences so people feel clarity, not pressure. This includes translating the journey into a clear experience playbook - from arrival to exit - that your team can run consistently and confidently.

IP Curation

We create and execute one clear, ownable experience that changes how people remember and talk about your brand. It’s designed to be repeatable, scalable, and easy to run, without adding operational complexity.

Community building

We design recurring offline moments - events, rituals, or in-person formats - that give people a reason to return. These are supported by simple online touchpoints that keep the community engaged, referring others, and coming back without discounts.

The Partnership

We don’t stop at ideas. We execute. From initial concept to on-ground rollout, we stay involved until the experience is live, working, and growing your business.

Sign Me Up

Our Working Process

01Discovery Call

A 30-minute consultation to understand your business, customers, and growth challenges. We identify where your customer experience is breaking and what kind of experience can help people choose your brand faster.

02Audit the Experience

A focused review of your current customer journey to identify gaps, friction points, and missed opportunities that impact trust, clarity, and decision-making.

03Build One Strong Idea

We design one clear, signature experience tailored to your business, along with a practical plan that our team builds and works on closely with your team.

04Pilot, Refine & Scale

Our team supports the launch on-ground, refines the experience using real feedback, and helps turn it into a repeatable format your team can confidently run and scale.

01
Discovery Call

A 30-minute free consultation to understand your outcome and what needs fixing first.

02
Audit the Experience

A focused review of your current customer journey to identify gaps, friction points, and missed opportunities that impact trust, clarity, and decision-making.

03
Build One Strong Idea

We design one clear, signature experience tailored to your business, along with a practical plan that our team builds and works on closely with your team.

04
Pilot, Refine & Scale

Our team supports the launch on-ground, refines the experience using real feedback, and helps turn it into a repeatable format your team can confidently run and scale.

Ready To Find Your Brand's Wings?

Book a 30-minute Clarity Call. You’ll get three practical ideas you can start today and one strategic shift for next month. 

Book a FREE Clarity Call

FAQs

1. How does experience design work?

Experience design is about intentionally creating moments where people feel connected to your brand.

At FlyingBoats, we first understand your business, audience, product, challenges, and what makes you different. Then we design and curate real, on-ground experiences such as events, visits, or interactions where your customers are invited in, engaged meaningfully, and walk away with trust and clarity.

2. What kinds of experiences can FlyingBoats help build?

FlyingBoats helps design experiences such as open days, site visits, walkthroughs, alumni- led experiences, customer rituals, launches, recurring events, and signature formats. These are the moments where people decide whether to trust, return, or recommend your brand.

3. Is FlyingBoats right for my business?

FlyingBoats works best for businesses where people take time to decide, such as hospitality, real estate, and education. If trust, experience, and repeat behaviour matter to your growth, we are likely a good fit.

4. How is this different from marketing or advertising?

Marketing brings new people in. Experience design focuses on what happens with people who already show up. We design moments that build trust, connection, and confidence after the first click, call, visit, or enquiry.

5. What’s the best way to start working with FlyingBoats?

Start with a 30 minute clarity call. We’ll understand your challenge and share a clear direction on what kind of experience could move the needle for your business.

6. Do you help with execution as well?

Yes. Our team stays involved during the pilot and launch to make sure the experience works on ground. We work closely with your team, refine it using real feedback, and help set it up so it can be repeated with confidence.

Most Brands Just Stay Afloat

We Help Yours Fly.

We redesign the customer journey to turn casual visits into lifelong belonging by curating Signature Experiences that make people Return, Refer, and Remember.

Start a conversation with our Experience Designer

Most Brands Just Stay Afloat

We Help Yours Fly.

Start a conversation with our Experience Designer

We redesign the customer journey to turn casual visits into lifelong belonging by curating Signature Experiences that make people Return, Refer, and Remember.

Experience Trusted By The Best

Our founder’s track record includes collaborations with world-class institutions and global brands

About Us

Experiences across physical spaces, digital touchpoints, and hybrid journeys

Education

Where Culture Begins

Real Estate

Beyond the Walkthrough

Hospitality

The Reason They Return

Our Services

You don't have a Growth Problem You have an Experience Problem

Customers visit, they like what they see, but they don’t always commit. "Good enough" is invisible. We identify the friction points and replace them with:

Customers visit, they like what they see, but they don’t always commit."Good enough" is invisible. We identify the friction points and replace them with:

Experience Design

We design key journeys like open days, site visits, walkthroughs, or in-store experiences so people feel clarity, not pressure. This includes translating the journey into a clear experience playbook - from arrival to exit - that your team can run consistently and confidently.

IP Curation

We create and execute one clear, ownable experience that changes how people remember and talk about your brand. It’s designed to be repeatable, scalable, and easy to run, without adding operational complexity.

Community building

We design recurring offline moments - events, rituals, or in-person formats - that give people a reason to return. These are supported by simple online touchpoints that keep the community engaged, referring others, and coming back without discounts.

The Partnership

We don’t stop at ideas. We execute. From initial concept to on-ground rollout, we stay involved until the experience is live, working, and growing your business.

Our Working Process

A 30-minute consultation to understand your business, customers, and growth challenges. We identify where your customer experience is breaking and what kind of experience can help people choose your brand faster.

A focused review of your current customer journey to identify gaps, friction points, and missed opportunities that impact trust, clarity, and decision-making.

We design one clear, signature experience tailored to your business, along with a practical plan that our team builds and works on closely with your team.

Our team supports the launch on-ground, refines the experience using real feedback, and helps turn it into a repeatable format your team can confidently run and scale.

A 30-minute free consultation to understand your outcome and what needs fixing first.

A focused review of your current customer journey to identify gaps, friction points, and missed opportunities that impact trust, clarity, and decision-making.

We design one clear, signature experience tailored to your business, along with a practical plan that our team builds and works on closely with your team.

Our team supports the launch on-ground, refines the experience using real feedback, and helps turn it into a repeatable format your team can confidently run and scale.

Ready To Find Your Brand's Wings?

Book a 30-minute Clarity Call. You’ll get three practical ideas you can start today and one strategic shift for next month.

FAQs

FlyingBoats helps design experiences such as open days, site visits, walkthroughs, alumni- led experiences, customer rituals, launches, recurring events, and signature formats. These are the moments where people decide whether to trust, return, or recommend your brand.

FlyingBoats works best for businesses where people take time to decide, such as hospitality, real estate, and education. If trust, experience, and repeat behaviour matter to your growth, we are likely a good fit.

Marketing brings new people in. Experience design focuses on what happens with people who already show up. We design moments that build trust, connection, and confidence after the first click, call, visit, or enquiry.

Start with a 30 minute clarity call. We’ll understand your challenge and share a clear direction on what kind of experience could move the needle for your business.

Yes. Our team stays involved during the pilot and launch to make sure the experience works on ground. We work closely with your team, refine it using real feedback, and help set it up so it can be repeated with confidence.

Start a conversation with
our Experience Designer

Experience Trusted By The Best  

You don't have a Growth Problem
You have an Experience Problem

Customers visit, they like what they see, but they don’t always commit.
"Good enough" is invisible. We identify the friction points and replace them with:

Book a 30-minute Clarity Call. You’ll get three practical ideas you can start today and one strategic shift for next month. 